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Our Areas of Expertise

Areas of Applications in Insurance Companies
Enterprise mobility solutions could be used effectively at the various operational areas of an insurance company. The diversified interests and operational responsibilities held by an insurance company are well managed by the specific and planned adoption of mobility solutions. They include the customer centric and enterprise centric solutions scaled to the various application areas of the company.

Insurance
Management

  • Policy Administration
  • Auditing
  • Accounting and Automation
  • Workflow Solutions
  • Documentation
  • Proposal & policyGeneration

    • Agency
    Management

  • Distributor Administration
  • Licensing & Appointment
  • Selling Agreements
  • Debt Management
  • Net Pay
  • Distribution Managemen
  • Add new Agencies
  • Managing Agencies

    • Policy Holders
    Management

  • Real time status
  • Electronic file system
  • Receive uptodate rules
  • Claims Submission
  • Advertising Management
  • Information Management

    • Business
    Administration

  • New Business& Understanding
  • Policy Administration
  • Claims Administration
  • Fraud Management
  • Business Inteligence
  • Data Warehousing
  • Content Management

    • The Marketing Advantage
    The power of mobile marketing is bringing in new ways to enhance the marketing capability of your business. The speed with which you can reach your customer is becoming a crucial factor which determines the visibility available to your brand. Businesses are finding mobile marketing communication a major factor of success to any business. Insurance mobile marketing is being used significantly to greatly increase brand awareness. It allows an instant response to any offline advertising and not only can it ensure that the advertising is as effective as possible, but it also means you receive an immediate, quantifiable measure of the success of any given advert or campaign. Enterprise Mobile Solutions and Marketing Application Enterprise mobile solutions provides with the added benefit of usage for marketing. The customer based mobile applications could be used to target specific customer base. It could be done based on some sort of profiling done on the customers. The applications could also be used as an informational application. So the use could be summarized into:
  • Advertising
  • Informational

    • Specific videos could be provided within the application which would give videos, text based or image based advertisements. Also the company could update the videos based on the customer usage. This could also provide with the much needed statistical data which could be used o analyze customer viewership and effectiveness for the advertisement campaign through the application. This provides with the much needed benefit of accountability in the whole marketing operation. Another application of customer based mobile applications are to provide real time information to the customer on certain subjects. For example, insurance companies could provide with daily life safety tips to the customer on the mobile. This is one of the applications of real time information providence system for the customer. In the insurance industry customers could be informed 24/7 about changes in insurance rules and regulations or information pertaining to the customer. These are some of the applications as information provider in customer based mobile applications.

    Benefits of Mobile Application Based Marketing: Mobile marketing is an excellent way for you to connect to your intended audience in an effective manner every time. There are several benefits to using this time of marketing and you may not realize the potential it creates for your business. Finding that all important target moment when it will strike the individual just right is the difference between effective advertising and a waste of your advertising dollar. Here are some things to consider about mobile marketing.
    One of the many benefits that mobile marketing works well for is the simple fact that it is personal in nature. Consider the fact that instead of advertising on a huge billboard and hoping that those that drive by will see it, you are giving personal attention to the individual. Instead of hoping that the channels don't get changed when your commercial comes on, send it right to the individual and know that when they glance at their phone, they already have your message. This personal touch is quite powerful.
    Another option is the immediacy of mobile marketing. You don't have to wait for them to act as many times they have the ability to click through the message to obtain information about your product or service right then. One of the hardest tasks in marketing is getting the message out and then making it stick. This method works well as the action can be taken immediately. That gets you immediate results for your advertising.
    With hundreds of products coming online each day, it is hard to make one product or one service stand out against the rest. With mobile marketing, the audience you are targeting gets your message about who you are, what your business is and about what products are available immediately and they can then act on it. Mobile marketing is fast becoming the most successful type of marketing. Look for it to continue to grow as the world becomes even more mobile advanced.
    Mobile marketing is great for customer retention and added-value service
    The benefits of using mobile marketing in customer retention campaigns far outweigh the costs. Just some of the ways in which you can add value to your existing offering is to allow customers to for after-hours assistance, to offer a call-back service to cut time spent in phone queues and to offer a service to deal with complaints and refund requests. Notification alerts such as booking confirmations, mobile tickets, appointment reminders and collection notifications offer invaluable service to your customers.
    Allowing customers to interact directly with your company through market research gives a strong basis for understanding customer needs better enhancing your ability to service your target market. Customers that have lapsed can also be lured back to using your services or products through special incentives offers.
    Just by building a relationship with your customers, you will radically increase their loyalty to your brand as well as the advertising spend that you currently receive from them
    Mobile marketing can open up new markets in innovative and interactive ways
    Because mobile messaging crosses all demographic, location and handset limitations, the potential for reaching new markets is great. In emerging economies such as South Africa, mobile phone ownership is nearly 100% of the population, far more than those who have access to television or Internet access. Recent studies in the US show that fully one third of 18-29 year olds only use a mobile phone. Marketers who are not reaching their target audience through traditional means need to take advantage of mobile marketing.
    Mobile marketing is cost-effective and affordable
    This is one of the most cost-effective marketing mediums available with targeted mobile marketing campaigns. Mobile messaging radically reduces the production and distribution cost of marketing messages.
    Mobile marketing is extremely effective
    The very nature of mobile marketing makes it effective; consumers need to opt-in to receive marketing messages; they trust you as a messaging source and this makes them highly qualified sales prospects and more likely to respond to your message. Because your mobile marketing message is permission based, consumers are far more likely to read the message and therefore to respond. Mobile marketing messages are sent instantaneously to consumer's most personal communication device, their mobile phones and in a non-intrusive manner, they can read it at their convenience
    Mobile marketing is measurable, delivering a high return on investment with low capital outlay
    With two-way messaging capability, organizations can judge consumer response immediately and change strategy if need. Companies can offer information services such as news, weather, tourism or business location information or offer mobile services that would be of benefit to consumers. These services can include insurance, flight or quotations, virtual gifts, auction bidding, discount vouchers and coupons etc. There are many ways in which to maximize the potential of mobile message marketing in your industry. You can sell product such as ringtones, wallpapers and mobile phone downloads directly from a mobile platform or use the medium to drive consumers to a real store or accept orders for your products and services through SMS text message.

    With the availability of such powerful marketing advantages mobile marketing through mobile applications are becoming one of the leading and effective tools for marketing applications. There also exist the potential of cost reduction and accountability which is associated with mobile marketing which makes it dearer for marketing applications.

    Increase the customer satisfaction levels by adopting customer based Enterprise Mobile Solutions:
    Enterprise mobile solutions allows you to take advantage of the flawless allotment of data with your association, decrease costs, get better customer satisfaction and acquire benefit of business. We confirm our company procedure by determining your information system necessities and design clarifications that include correct technology.
    Bostnic’s enterprise mobile solutions get the work done right. We take some time to gain knowledge of your business within and out, explore your troubles, classify your requirements and simplify your objectives. We're your partner in providing enterprise mobile solutions from beginning to end, conveying knowledge all the way through the process, so that when the project is complete, your project is successful running at complete pace with a totally incorporated work force. Our panel is prepared to aid you with promotion, assist facility or handle the transformation that happens as you develop.
    With teams of expert consultants dedicated to an ERP application vendor, CIBER has earned an industry-wide reputation for cost-effective, high quality systems selection, consulting, integration, implementation, migration, interfacing, modification, custom programming, training, documentation and technical services.
    Bostnic’s enterprise mobile solutions can facilitate you to influence the authority of Customer Relationship Management facilitating you to meet the expectations of challenging clients, amplify customer fulfillment and faithfulness, and enhance sales.
    As an industry, it's completely significant to continue firmly within the area of what customer’s desire. That’s why we're here. We are on the harsh edge of contentment studies and will use our expertise and vastly skilled experts to collect and examine consistent data to send back to you.
    To improve customer satisfaction by adoption of customer based enterprise mobile solutions, here are some guidelines that can help:
  • Creating Better Products or Services
  • Offering compelling customer experience
  • Building deeper customer relationships
  • Knowing what compels clients reliability is significant to your company’s economical strength.
  • Recur customers and new customers from recommendation à continuous revenue streams
  • Magnetize new customer is 4 x cost of keep hold of existing customer
  • With a well created feedback program you can get key insight into customers to:
      recognize key drivers of customer experience
      Glean insights into strength of your company
  • Acknowledging areas where the company needs to improve,
  • Allocating appropriate resources to the improvement of customer satisfaction,
  • Involvement of management and employees in the development of plans for customer satisfaction improvement
  • Linking management bonuses to satisfaction scores,
  • Clear and frequent communication of what is being done to improve customer satisfaction

    • Identification, Measurement, and Tracking of Operational Variables Which Drive Satisfaction Scores The results of a customer satisfaction survey need to be evaluated to determine what needs to be improved. For example, a survey may find that customer waiting times need to be reduced. The next step should be to quantify actual customer waiting times, and to set goals and strategies for reducing them. Goals should be as specific as possible. It is better to say "we want to reduce wait times during peak periods from an average of twenty minutes to fifteen minutes by the end of June," than to say "we need to reduce customer waiting times."

    This ties directly to the previous point. Once you have identified what needs to be improved, you need to develop a plan for improving each identified area. Such plans need to be based on what customers really need, rather than what management believes to be a good goal. Using the previous example, if customers really desire wait times of ten minutes or less, having management dictate that wait times must be reduced to fifteen minutes will have limited appeal with customers. You may need to do a separate survey with customers to actually set appropriate goals. If this is not economically feasible, at least talk to a number of customers and gain their input before setting a goal.

     Contact us

    Let us discuss how we can help your organization, call us at 714-442-9955 Ex 5.
    For India office - please call at +91-9900275008
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     Our Clients

    Our clientele holds some of the top insurance companies in USA.
    Our expertise in enterprise mobile solutions and knowledge in the BFSI domain enable us to make solutions to these fortune 500 companies.
    These solutions ensured for our clients better business productivity and operational benefits with a satisfied customer base.

     White Paper

    Learn how adoption of enterprise solutions onto mobiles can help your company in to widen operations and ensure success.

    The advantages which enterprise mobile solutions hold are to a great extent enabling a better platform for success for your organization. Some of these advantages includes better productivity cutting time and cost. What is Enterprise Mobile Solutions? An introduction about Enterprise Mobile Solutions. The dynamic nature of the mobile industry paved way for the foray of enterprise mobile solutions for vertical markets. The need for a real time support system enabled the use of enterprise mobile solutions into the insurance industry. They deliver extreme transaction processing and access to mission-critical information. The introduction of phones like iPhones, Blackberry helped pave a way for the development of new applications capable of utilizing the mobility technology to a new extent. Enterprise mobile solutions provided new application enterprise mobility. This adoption of enterprises in mobile solutions could be attributed to advances in technology such as the arrival of high-speed wireless networks, increased competitive pressure as others start adopting mobile technology, and overall increased speed of business. The Basics of Enterprise Mobile Solutions< Enterprise mobile solutions help to increase the enterprise mobility of a company to a greater extent. These solutions increase ability for an enterprise to connect and control suppliers, partners, employees, assets, products, and customers from any location. A mobile enterprise connects all of its assets that are dispersed among storefronts, customer premises, and delivery trucks. Mobile technologies like WLANs, sensor networks, and handhelds spread the reach and control of companies while simultaneously diminishing the importance of being at the headquarters. TheEnterprise Mobile Solutions puts the company everywhere Enterprise Mobile Solutions for Insurance Industry Insurance is one of those industries where the importance of real time data gathering and analysis is given prime importance. The various insurance industry elements work on the availability of data and its management. Also the importance of having a strong customer base for the industry depends on the efficiency and speed with which the needs of the customer are being served. So due to these factors the insurance companies needs to focus on improving, Operational efficiency Cost reduction Customer Satisfaction improvement Improved Productivity Anytime Anywhere service availability Enterprise mobile solutions could efficiently be used to improve all these factors due to: They provide with 24/7 customer reach. Provides the management with enterprise level management. Can help in contacting agents/ agencies at all times. Faster claims processing. Payment of premiums could be done faster. Efficient and cost effective marketing tool. Employees could perform certain aspects of the job scaled to their mobile devices even though they are not present at the company premises. Yields benefits by converting downtime to productive time. The enterprise mobile solutions provides with the required edge towards more cost effective and competitive business activities Mobilo Venture Pvt.Ltd specializes in providing complete enterprise mobile solutions for insurance companies. We have got the experience and knowledge to provide with complete solutions for all the mobile platforms. Our management team has got a wide range of expertise in providing solutions which could change the way you do business. We also have a strong development team who has got experience in developing applications for iPhones, Blackberry, Android, Windows mobile and Symbian OS. We also have onsite and offsite capabilities which could be used to provide cost effective and quality service and support to our clients. Our support services are designed to unlock all the benefits. Payment of premiums could be done faster. Efficient and cost effective marketing tool. Employees could perform certain aspects of the job scaled to their mobile devices even though they are not present at the company premises. Yields benefits by converting downtime to productive time. The enterprise mobile solutions provides with the required edge towards more cost effective and competitive business activities Mobilo Venture Pvt.Ltd specializes in providing complete enterprise mobile solutions for insurance companies. We have got the experience and knowledge to provide with complete solutions for all the mobile platforms. Our management team has got a wide range of expertise in providing solutions which could change the way you do business. Mobilo Venture Pvt.Ltd specializes in providing complete enterprise mobile solutions for insurance companies. We have got the experience and knowledge to provide with complete solutions for all the mobile platforms. Our management team has got a wide range of expertise in providing solutions which could change the way you do business. Yields benefits by converting downtime to productive time.

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